Frequently Asked Questions
Everything you need to know about your Canyon Offroad experience.
What is the typical shipping timeframe for orders?
We process all orders within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location, while express options are available at checkout.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Exchanges for different sizes are free of charge, subject to stock availability.
How do I know which size will fit me best?
Each product page features a detailed size guide with specific measurements. As our apparel has an athletic fit, we recommend sizing up if you prefer a more relaxed feel.
Do you offer international shipping?
Yes, Canyon Offroad ships worldwide. International delivery times vary by country, and customers are responsible for any local customs duties or import taxes.
How should I care for my Canyon Offroad apparel?
To maintain the quality of the fabric and prints, we recommend machine washing cold with like colors and hanging to dry. Avoid using bleach or ironing directly on graphic designs.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.